PlacerCare

Questions to ask on a tour

Choosing care for a loved one is a big decision. Bring this list when you tour or call a facility — good questions make the differences between places clear.

Care & staffing

  • What is the ratio of caregivers to residents during the day and overnight?
  • Is staff trained in dementia and memory care? How is that training kept current?
  • How do you handle a medical emergency, and how close is the nearest hospital?
  • Is a nurse on site, and during which hours?

Cost & what's included

  • What is the base monthly cost, and what does it include?
  • Which services cost extra, and how are care levels priced?
  • How often do rates change, and how much notice do you give?
  • What happens if a resident's funds run out?

Daily life

  • What does a typical day look like? What activities are offered?
  • What are the meals like, and can you accommodate dietary needs?
  • What are the visiting policies for family?
  • How do you keep families informed about a loved one's wellbeing?

Licensing & safety

  • What is your current license type and status? (You can confirm this on the official record we link from each listing.)
  • Have there been recent inspections or citations, and how were they resolved?
  • What is your move-out or discharge policy?

Ready to start? Browse facilities in Placer County.